2.0 PaperScan Professional saving bug
Posted: Thu Sep 05, 2013 10:08 pm
Hi guys,
I installed the 2.0 PaperScan Professional version today and for the most part it worked, but I have one end user that it was working great for, and at the half way point through the day, they started having problems saving their scans. PaperScan Pro showed a message that it saved the document, but when I went into the directory, it wasn't there. I tried saving it to multiple directories too and I still couldn't see the files that we tried to save. We did the usual, close all programs, log off, reboot, etc, and after restarting, we still could not see those documents. Other applications had no problems saving in the folders so it appears to be tied to the 2.0 version.
Any suggestions? I may go back & put 1.8 back on and demo that more. It was flawless and worked perfectly for the last two weeks we've been trying it.
Thanks.
I installed the 2.0 PaperScan Professional version today and for the most part it worked, but I have one end user that it was working great for, and at the half way point through the day, they started having problems saving their scans. PaperScan Pro showed a message that it saved the document, but when I went into the directory, it wasn't there. I tried saving it to multiple directories too and I still couldn't see the files that we tried to save. We did the usual, close all programs, log off, reboot, etc, and after restarting, we still could not see those documents. Other applications had no problems saving in the folders so it appears to be tied to the 2.0 version.
Any suggestions? I may go back & put 1.8 back on and demo that more. It was flawless and worked perfectly for the last two weeks we've been trying it.
Thanks.