After a new start of my computer paperscan seemed to work, but there was no connection made with the scanner.
I removed the software and reinstalled everything. The program worked fine. But unfortunately after a restart I had the same problems as before. I disabled the firewall but no effect. Scanning from other applications as mspaint still works.
We did answer your question through our help desk support back in April 2014.
I really hope that your issue has been resolved as you never answered.
Please, feel free to ask if you have any further questions.
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