Error 801

Technical Support for PaperScan.
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RichardK
Posts: 1
Joined: Wed Oct 26, 2011 2:45 pm

Error 801

Post by RichardK » Wed Oct 26, 2011 3:03 pm

Hi using Paperscan Pro V 1.3.6.2..... on Win 7 (64)... scanning all working fine..... go to save as PDF in one file... Error 801 appears.... when I look back in the saved PDF only the first page has been saved?
Any Ideas as to why?

Cheers

RichardK

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Error 801

Post by Loïc » Thu Oct 27, 2011 4:49 pm

Hi,

This error means the OCR engine was not able to access the dictionary file.

You can try to uninstall / reinstall the application to ensure yourself to have this file properly installed.

If the problem persists, please let me know exact steps to reproduce the problem.

Kind regards,

Loïc

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Error 801

Post by Loïc » Thu Nov 03, 2011 12:20 pm

Hi,

This error have been fixed in the 1.3.6.3 version.

Kind regards,

Loïc

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