Why does it change the language?

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DickR
Posts: 2
Joined: Sun Jan 06, 2013 8:29 am

Why does it change the language?

Post by DickR » Sun Jan 06, 2013 8:37 am

Dear people,

Just downloaded your free paperscan program.
It opens in English but when I want to scan something the language changes into Bahasa Indonesia, a language I don't understand although I live in Indonesia now.
I use Windows 7 and my system language is set to English, so is my region set to Great Britain.

Please help as it drives me mad not finding a solution.

Regards
DickR

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Why does it change the language?

Post by Loïc » Sun Jan 06, 2013 3:03 pm

Hello Dick,

The screens including Indonesia language do not come from PaperScan.
I suppose it is your TWAIN driver UI. You should probably try to update your driver by downloading the English version for example. If you provide us your device model we will probably able to help you to find it.

With best regards,

Loïc

DickR
Posts: 2
Joined: Sun Jan 06, 2013 8:29 am

Re: Why does it change the language?

Post by DickR » Mon Jan 07, 2013 12:14 am

Dear Loic,

Thank you very much for the quick reply,
Spending the whole afternoon I found the answer, it has to do with the regio setting, that was set to Indonesia by the man who delivered this new computer. After setting it to England and restarting the computer the problem was fixed.
So your program is working now as it should be and it looks very good. My wife and I spend a long time scanning, adjusting color and printing old pictures.

Thanks again.

Best regards
DickR
Bali - Indonesia

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Why does it change the language?

Post by Loïc » Thu Jan 10, 2013 12:55 pm

Dick, thank you very much for your feedback :)

I wish you an happy new year from France!

Best,

Loïc

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