a. I can't file a support ticket.
Error: "Controller_Submit" Controller has no function declaration for "indexphp" Action in SWIFT App "tickets" client
and b. My scanner's most recent driver is TWAIN 5 which appears to be erroring with paperscan.
My system is Windows 7.
My scanner is EPSON Perfection 1660.
The error code I get when I click "start wizard" or "quick scan" is:
Can't open default device. EPSON TWAIN 5
RC: TWRC_FAILURE
CC:TWRC_OPERATIONERROR
The debug log in Paperscan reads:
Code: Select all
#GdPicture.NET.twain.client Log Start. Version: 663
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 3
-------------------
Start: CloseSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 3
-------------------
End: CloseSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 2
-------------------
Start: UnloadSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 2
-------------------
End: UnloadSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 1
-------------------
Start: OpenSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 1
-------------------
custom DSM library loaded: C:\Program Files (x86)\PaperScan Free Edition\twaindsm.dll
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 1
-------------------
Entry point of the custom DSM found.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 1
-------------------
End: OpenSourceManager.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
Start: OpenSource.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC: TWRC_FAILURE
CC: TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC: TWRC_FAILURE
CC: TWCC_OPERATIONERROR
State: 3
-------------------
End: OpenSource.
RC: TWRC_FAILURE
CC: TWCC_OPERATIONERROR
State: 3
Please let me know if you need any more information.