Acquire Image - can't use document feeder
Posted: Thu May 22, 2014 5:50 pm
I am using old technology because we live in a very small space and this printer has a scanner cartridge that doesn't require much space
This scanner is a tiny little cartridge which is inserted where the ink cartridge is held in the printer and so requires the option "Acquire page from the document feeder". I have already tried changing Data Source Manager to "Disable Capabilities Detection" and TWAIN 1.9. When I have the box ticked and the TWAIN 1.9 selected then the option to Acquire page from the document feeder is no longer grayed out but when I try to select it the selection just goes back to the flatbed option.
Additional Notes: In order to get the scanner to work at all I worked with a Microsoft technician who was able to change the compatibility mode for the scanner driver to Windows XP SP2. The error message I am getting reads as follows: The necessary file could be missing or damaged, or the settings are incorrect. Reinstall the scanner driver. Scanner will be closed.
Device Reference: Canon IS-12 scanner cartridge on Canon BJC-85 printer. Driver Version: ISscan_v350.exe for Windows.
Operating System: Windows 7 Home Premium SP1
Data Source Manager Log:
TEMP %userprofile%\appdata\local\temp
TMP %userprofile%\appdata\local\temp
PaperScan Log: (this is a partial log as the full log was too long to put in this message)
#GdPicture.NET.twain.client Log Start. Version: 705
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
Start: OpenSource.
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------
Start: SetXferMech.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------
End: SetXferMech.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
End: OpenSource.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
Start: Set Feeder False.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_FAILURE CC: TWCC_BADVALUE
-------------------
End Set Feeder.
RC: TWRC_FAILURE
CC: TWCC_BADVALUE
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_GETCURRENT ->RC: TWRC_FAILURE CC: TWCC_CAPUNSUPPORTED
-------------------
Start: LoadCapValuesN.
RC: TWRC_FAILURE
CC: TWCC_CAPUNSUPPORTED
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_GETCURRENT ->RC: TWRC_FAILURE CC: TWCC_CAPUNSUPPORTED
-------------------
End: LoadCapValuesN.
RC: TWRC_FAILURE
CC: TWCC_CAPUNSUPPORTED
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------
This scanner is a tiny little cartridge which is inserted where the ink cartridge is held in the printer and so requires the option "Acquire page from the document feeder". I have already tried changing Data Source Manager to "Disable Capabilities Detection" and TWAIN 1.9. When I have the box ticked and the TWAIN 1.9 selected then the option to Acquire page from the document feeder is no longer grayed out but when I try to select it the selection just goes back to the flatbed option.
Additional Notes: In order to get the scanner to work at all I worked with a Microsoft technician who was able to change the compatibility mode for the scanner driver to Windows XP SP2. The error message I am getting reads as follows: The necessary file could be missing or damaged, or the settings are incorrect. Reinstall the scanner driver. Scanner will be closed.
Device Reference: Canon IS-12 scanner cartridge on Canon BJC-85 printer. Driver Version: ISscan_v350.exe for Windows.
Operating System: Windows 7 Home Premium SP1
Data Source Manager Log:
TEMP %userprofile%\appdata\local\temp
TMP %userprofile%\appdata\local\temp
PaperScan Log: (this is a partial log as the full log was too long to put in this message)
#GdPicture.NET.twain.client Log Start. Version: 705
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
Start: OpenSource.
RC: TWRC_ENDOFLIST
CC: TWCC_SUCCESS
State: 3
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------
Start: SetXferMech.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------
End: SetXferMech.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
End: OpenSource.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
Start: Set Feeder False.
RC: TWRC_SUCCESS
CC: TWCC_SUCCESS
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_FAILURE CC: TWCC_BADVALUE
-------------------
End Set Feeder.
RC: TWRC_FAILURE
CC: TWCC_BADVALUE
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_GETCURRENT ->RC: TWRC_FAILURE CC: TWCC_CAPUNSUPPORTED
-------------------
Start: LoadCapValuesN.
RC: TWRC_FAILURE
CC: TWCC_CAPUNSUPPORTED
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_GETCURRENT ->RC: TWRC_FAILURE CC: TWCC_CAPUNSUPPORTED
-------------------
End: LoadCapValuesN.
RC: TWRC_FAILURE
CC: TWCC_CAPUNSUPPORTED
State: 4
-------------------
::DS operation. DG: DG_CONTROL - DAT: DAT_CAPABILITY - MSG: MSG_SET ->RC: TWRC_SUCCESS
-------------------