Search found 2 matches

by eileenh
Wed Jun 06, 2018 1:15 pm
Forum: Technical Support
Topic: PaperScan Home does not open
Replies: 3
Views: 517

Re: PaperScan Home does not open

Thank you Coralie. There is no screen shot to send. I double click the Paperscan icon and nothing happens. The only reason I know its loaded and failed is because of the Windows logs. Is there a specific log file Paperscan has its own directory I could send to you? Thanks again for your help.
by eileenh
Sat Jun 02, 2018 12:26 pm
Forum: Technical Support
Topic: PaperScan Home does not open
Replies: 3
Views: 517

PaperScan Home does not open

Hi, I have installed PaperScan Home on to a Windows 10 1803 workstation. The MFC is a Brother MFC L9550CDW. Unfortunately, PaperScan does not open and leaves the following error in the Windows Application log. Has anybody exerpeicend this before ? I have also tried uninstall and re-installing severa...