Search found 51 matches

by Hugo
Mon Mar 18, 2019 5:34 pm
Forum: Technical Support
Topic: PDF options enable encryption
Replies: 1
Views: 8

Re: PDF options enable encryption

Hi Joerexford, This is very unusual. In order for us to be able to assist you we will be needing to first successfully reproduce the issue. Having tested this on my end everything works as it should. Could you please give us more information so we can reproduce the issue? For more confidentiality if...
by Hugo
Fri Mar 15, 2019 6:57 pm
Forum: Technical Support
Topic: Xerox DM-3125 Scanning
Replies: 1
Views: 12

Re: Xerox DM-3125 Scanning

Hi Timb,

There is no way around this as you will need to use our interface in order to start the scanning process. Clicking control buttons on your scanner will not work.
Regards,
by Hugo
Thu Mar 07, 2019 2:10 pm
Forum: Feature Requests
Topic: Outlook interface
Replies: 1
Views: 31

Re: Outlook interface

This feature is indeed interesting and is not currently in Paperscan. We will look in to implementng this for future releases. In the meantime there are alternative ways you can do this such as using printing to email software. Since we have an option to print your pages to a device you may want to ...
by Hugo
Tue Mar 05, 2019 5:04 pm
Forum: Announcements
Topic: PaperScan Version 3 New Minor Release 3.0.80
Replies: 0
Views: 31

PaperScan Version 3 New Minor Release 3.0.80

Hello!

PaperScan version 3.0.80 is here!

What's new in this minor release?

-Battery of minor bug fixes.
-Improved MRC engine.

To upgrade to the latest version, download your edition on our website, here is a direct link: http://paperscan.orpalis.com/

Have a great day!
by Hugo
Mon Mar 04, 2019 5:11 pm
Forum: Bugs Report
Topic: Error scanning at 1200dpi
Replies: 1
Views: 54

Re: Error scanning at 1200dpi

Hello Nick,

Could you provide screenshots of this so we may better visualize what the problem is? You can do this by submitting a ticket here: https://orpalis.zendesk.com/hc/en-us/requests/new

We will help you solve your issue but we will first need to reproduce the issue.
by Hugo
Mon Feb 18, 2019 6:53 pm
Forum: Bugs Report
Topic: Starting message "error"
Replies: 3
Views: 3095

Re: Starting message "error"

We suppose when downloading Paperscan you are using it to scan documents therefore needing a scanner. To bypass this restriction you can download a virtual scanner (such as: https://sourceforge.net/projects/twain-samples/files/TWAIN%202%20Sample%20Data%20Source/) If you are not using Paperscan to sc...
by Hugo
Mon Feb 18, 2019 5:58 pm
Forum: Announcements
Topic: PaperScan Version 3 New Minor Release 3.0.78
Replies: 0
Views: 65

PaperScan Version 3 New Minor Release 3.0.78

Hello! PaperScan version 3.0.78 is here! What's new in this minor release? - Dramatically improved the built-in MRC engine. - Improved rendering & processing speed. - Improved PDF generation. - Battery of minor bug fixes. To upgrade to the latest version, download your edition on our website, here i...
by Hugo
Thu Feb 14, 2019 7:03 pm
Forum: Announcements
Topic: Paperscan Video Guide
Replies: 0
Views: 68

Paperscan Video Guide

Hello, We are pleased to announce we now provide video guides for our Paperscan software! Feel free to check them out if you are having trouble using Paperscan. You can find our youtube playlist here: https://www.youtube.com/playlist?list=PLfJdWsesRpdYLbKgCFfNdr9UoDkj7bD5Q We hope this helps you and...
by Hugo
Thu Feb 14, 2019 3:05 pm
Forum: Announcements
Topic: PDF Reducer Version 3 New Minor Release 3.1.0
Replies: 0
Views: 43

PDF Reducer Version 3 New Minor Release 3.1.0

Hello! PDF Reducer Version 3 New Minors Releases 3.1.0 What's new in this minor release? -Dramatically improved MRC engine. -Improved built-in PDF compression engine. -Added new option to optimize PDF fonts. -Several UI improvements. -Battery of minor bug fixes. To upgrade to the latest version, dow...
by Hugo
Mon Feb 11, 2019 6:01 pm
Forum: Technical Support
Topic: PDF Reducer doesn't work
Replies: 1
Views: 93

Re: PDF Reducer doesn't work

Hello Bartoline, The information you provided above will help us determine the issue however could you tell me a bit more about what you are doing and how you are using PDF Reducer please? Are you using PDFs and if so which PDF version are you using? When do you see this error message? It would be b...