Search found 96 matches

by Loïc
Wed Jan 02, 2013 3:50 pm
Forum: Technical Support
Topic: PaperScan 1.8.1 - Windows 8
Replies: 1
Views: 2793

Re: PaperScan 1.8.1 - Windows 8

Hello,

Are you able to provide a screenshot?

Kind regards,

Loïc
by Loïc
Wed Nov 21, 2012 1:23 am
Forum: Technical Support
Topic: Thumbnails and preview pane are empty
Replies: 2
Views: 3370

Re: Thumbnails and preview pane are empty

Hello Mark,

Could you try PaperScan 1.8 ?

If the problem persists with this release, could you attach a screenshot demonstrating the issue?

Kind regards,

Loïc
by Loïc
Wed Oct 31, 2012 7:19 pm
Forum: Feature Requests
Topic: Suggestions - Part II
Replies: 4
Views: 4658

Re: Suggestions - Part II

Hello there,

We should release ps 1.8 very soon. We will do our best to implement the requested features. And many thanks for the grammatical error report :)

Loïc
by Loïc
Thu Oct 25, 2012 8:12 pm
Forum: Technical Support
Topic: Rubberstamp properties
Replies: 1
Views: 2608

Re: Rubberstamp properties

Just use Tools -> Annotation -> Burn Annotations or Ctrl + Shift + B

Kind regards,

Loïc
by Loïc
Tue Aug 21, 2012 11:31 pm
Forum: Feature Requests
Topic: Bates Numbering
Replies: 5
Views: 7611

Re: Bates Numbering

Hello there,

Just a short note to indicate that we are considering your requests. I will be back there soon with a roadmap.

Cheers!

Loïc
by Loïc
Wed Jul 18, 2012 10:14 am
Forum: Technical Support
Topic: I didn't click save, have I subsequently lost my files?
Replies: 1
Views: 4601

Re: I didn't click save, have I subsequently lost my files?

Hello there,

Unfortunately all scanned images are stored in compressed memory blob during scanning process. In other words, we do not use temporary files that you can recover by yourself :(

Kind regards,

Loïc
by Loïc
Mon Jul 02, 2012 9:19 pm
Forum: Technical Support
Topic: Install fails -Error 1305
Replies: 5
Views: 5169

Re: Install fails -Error 1305

I think you have a permission issue on your system.
You can search on google the error message that will show you lot of trick. Here an interesting one: http://www.howtogeek.com/forum/topic/ca ... tall-ides4
by Loïc
Tue Jun 26, 2012 2:15 pm
Forum: Technical Support
Topic: Install fails -Error 1305
Replies: 5
Views: 5169

Re: Install fails -Error 1305

Hello,

We've upgraded the redistribution software used in the 1.5.5.3.
I think it should work since we've not encountered any issue during our new deployment tests.
See: http://www.orpalis.com/products/paperscan/
by Loïc
Thu Jun 07, 2012 2:56 pm
Forum: Technical Support
Topic: Install fails -Error 1305
Replies: 5
Views: 5169

Re: Install fails -Error 1305

Hello,

Could you try the version 1.5.5.1 ?
see: http://www.orpalis.com/products/paperscan/

Kind regards,

Loïc
by Loïc
Thu May 17, 2012 9:05 pm
Forum: Technical Support
Topic: Duplex Scanning on Home version 1.5
Replies: 5
Views: 4764

Re: Duplex Scanning on Home version 1.5

Hello, Sorry for the delay. We have not been able to get a Neat ND1000 scanner to reproduce the problem. In fact we didn't found any information related to this model. I am almost sure the issue come from a bug in the TWAIN driver. Usually such problem can be fixed by updating the scanner driver. Th...