Search found 74 matches

by Hugo
Fri Jul 27, 2018 4:03 pm
Forum: Technical Support
Topic: How to get newspaper articles scans with thicker letters?
Replies: 1
Views: 7734

Re: How to get newspaper articles scans with thicker letters?

If the letters are thinner than they appear on the page you are scanning then you might want to investigate your scanner's options. You can do so by clicking on "acquire" and then "Start Wizard". In the acquisition wizard there should be an option called "Advanced device options...". Click on the op...
by Hugo
Wed Jul 25, 2018 4:55 pm
Forum: Announcements
Topic: Promotion&Discount PDFReducer
Replies: 0
Views: 1131

Promotion&Discount PDFReducer

Hello PDFReducer users! Hopefully the summer has been going good for you so far. It is about to get even better! On Thursday, July 26th PDFReducer Professional Edition will be advertised on the website at half the price: Pro Edition: 99.50 USD (instead of non discounted pr...
by Hugo
Mon Jul 23, 2018 4:34 pm
Forum: Frequently Asked Questions
Topic: Is there a way to scan a 2-sided document?
Replies: 5
Views: 15209

Re: Is there a way to scan a 2-sided document?

Hello tahir77, This is sounds indeed abnormal however could you provide screenshots of how it shows on your screen. Please describe the specific issue and the process you follow so we can start working on it if it is indeed unintended behavior of the software. If you could submit it by creating a ti...
by Hugo
Thu Jul 12, 2018 3:22 pm
Forum: Technical Support
Topic: TWAIN error
Replies: 1
Views: 4880

Re: TWAIN error

Hello there, There are many things you can try. As indicated in the logs, it cannot open your device because of the drivers. Update/reinstall your scanner's drivers and then test it. If this does not work, uninstall and reinstall the device you are trying to scan from. If you have tried all of this ...