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Error scanning at 1200dpi

Posted: Sun Feb 17, 2019 1:22 pm
by NickC4555
HP Envy 4524, Win10 64, PaperScan Free 3.0.77

PaperScan works with my scanner at all resolutions up to 1200. At 1200 it scans but it doesn't then show the preview window and the save button is grayed out.

Re: Error scanning at 1200dpi

Posted: Mon Mar 04, 2019 5:11 pm
by Hugo
Hello Nick,

Could you provide screenshots of this so we may better visualize what the problem is? You can do this by submitting a ticket here: https://orpalis.zendesk.com/hc/en-us/requests/new

We will help you solve your issue but we will first need to reproduce the issue.