Odd problem with Virtual Barcode Reader

General discussions about ORPALIS labs.
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CrankyOldGuy
Posts: 1
Joined: Thu Aug 02, 2018 10:33 pm

Odd problem with Virtual Barcode Reader

Post by CrankyOldGuy » Thu Aug 02, 2018 10:40 pm

I launch the application on the left screen. The circle appears on the right screen. It has slowly moved farther away from the cursor. I place the cursor over the 2D bar code and the pop-up will display the contents of the bar code.

Is there a way to re-center the cursor and circle?

Hugo
Posts: 74
Joined: Wed Jul 11, 2018 4:50 pm

Re: Odd problem with Virtual Barcode Reader

Post by Hugo » Tue Aug 14, 2018 2:03 pm

Hello,

Could you submit your question in a ticket please? We will have our technical team provide you with an accurate response.
https://support.orpalis.com/index.php?/Tickets/Submit

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