PDF options enable encryption

Technical Support for PaperScan.
Joined:Sat Mar 16, 2019 6:39 pm
PDF options enable encryption

Post by joerexford » Sat Mar 16, 2019 6:47 pm

I am currently using the Home Edition of PaperScan 3.0.80. On the Settings/Saving Options tab I am unable to enable PDF encryption, it is grayed out. How can I enable this feature? I have attached a screen capture.
Capture.PNG (20.88KiB)Viewed 11565 times

Joined:Wed Jul 11, 2018 4:50 pm

Re: PDF options enable encryption

Post by Hugo » Mon Mar 18, 2019 5:34 pm

Hi Joerexford,

This is very unusual.
In order for us to be able to assist you we will be needing to first successfully reproduce the issue. Having tested this on my end everything works as it should. Could you please give us more information so we can reproduce the issue?
For more confidentiality if you prefer you can submit a ticket to privately give us more informtion about your issue: https://orpalis.zendesk.com/hc/en-us/requests/new


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