Install/Setup Issue

Technical Support for PaperScan.
Post Reply
SamB
Posts: 1
Joined: Wed May 08, 2013 6:06 pm

Install/Setup Issue

Post by SamB » Wed May 08, 2013 6:28 pm

Installed the latest PaperScan - 1.5.5.0 Free Edition. I am using Win7-64 and my scanner is Canon-MF5770, I connect via USB to Scanner.

The install was successful - but I can not scan - 'Device not found', tried swapping Twain and WIA no help, tried 'Default System option - no help. My deice is Twain - best of my understanding.

Any help appreciated,

Thanks
Sam

Cedric
Posts: 29
Joined: Sun Sep 02, 2012 5:11 pm

Re: Install/Setup Issue

Post by Cedric » Fri May 10, 2013 11:39 am

Hello Sam,

This is not the latest, we published 1.8.6 on 30th of April, you should try this one.
In addition, as this device is rather old, you should download and install the latest drivers for it from Canon website here: http://www.usa.canon.com/cusa/support/c ... ndSoftware

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 1 guest