To update to the latest version, you need to desinstall the previous one and install the new one.
Then you will need to specify the model of the scanner you're using. If you know with which protocol you're scanning (TWAIN or WIA) you can also mention it. Finally tell us if you're using the flatbed of your scanner or the document feeder.
We need these informations to reproduce the problem from our side.
It's a rather old hardware, you should first check that you're having the latest firmware installed on it (you can get it here) as well as the latest drivers available on the workstation.
Once done, could you please try to change the Data Source Manager version and see how it behaves? You can do so in the Options > Extra... menu, then switch from TWAIN 2.2 to TWAIN 1.9.
NOTE: DO NOT ATTEMPT TO INSTALL AN i600 FIRMWARE UPDATE FROM A WINDOWS 7 HOST PC.
If the computer that is connected to the KODAK i600 Scanner is using any version of the Microsoft Windows 7 operating system and you need to install any version of Kodak firmware into the scanner then please contact Kodak Support for assistance. For more information on this topic please read the firmware release notes below.
Who is online
Users browsing this forum: Majestic-12 [Bot] and 2 guests