[Virtual Barcode Reader] not working after Win 10 install

General discussions about ORPALIS labs.
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rfmarves
Posts: 2
Joined: Mon Jun 17, 2019 4:29 am

[Virtual Barcode Reader] not working after Win 10 install

Post by rfmarves » Mon Jun 17, 2019 4:52 am

Hello,

I found the Virtual Barcode Reader today and it promises to do exactly what I've been looking for a while. However, I can't get it to work.

I downloaded and installed it, but nothing happens when attempting to run it.

Downloaded version says: 1.2.0 (May 24th 2019)
My OS is Windows 10 Education Version 1903, Build 18362.116

After installing the software, it shows up in the start menu. When I try to execute, nothing happens (no system tray icon, no window, not even an extra process...) I have attempted to run with Win 7 and Win 8 compatibility modes. I have ran it as administrator with each test, as well as ran as a regular user. I have also done uninstall/reinstall with reboots. So far, there is no change in the behavior.

Could I be missing some dependency? What could I do to get it working?

Thank you!

Hugo
Posts: 74
Joined: Wed Jul 11, 2018 4:50 pm

Re: [Virtual Barcode Reader] not working after Win 10 install

Post by Hugo » Thu Jun 20, 2019 1:46 pm

Hi there,

Thank you for your interest in our software.
Please rest assured we were aware of this problem in the previous version and it has been fixed. Please download the latest version and tell me if you experience any problems. https://virtualbarcodereader.orpalis.com/download/
The current latest release of the software is version 1.2.1

rfmarves
Posts: 2
Joined: Mon Jun 17, 2019 4:29 am

Re: [Virtual Barcode Reader] not working after Win 10 install

Post by rfmarves » Mon Jun 24, 2019 4:21 am

Thanks! Worked wonderfully now. Excellent software!! I very frequently receive images of barcodes I need to scan. So far, I've needed to type the numbers that come with the barcodes, but now... I can scan it!!

Thanks again.

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