Install fails -Error 1305

Technical Support for PaperScan.
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rogerfixit
Posts: 3
Joined: Wed May 30, 2012 7:45 pm

Install fails -Error 1305

Post by rogerfixit » Wed May 30, 2012 7:54 pm

Goes to Installshield wizard.
Get "Error 1305. error reading from file C:\Users\.......\Paperscan Free Edition.MSI. Make sure the file exists and that you can access it".
I go to the folder cited and the file is there. I can even run the .MSI file from that location and get the same error msg.
Can u help? If I can access it and even run it, cannot figure out why the installer gives me that error.

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Install fails -Error 1305

Post by Loïc » Thu Jun 07, 2012 2:56 pm

Hello,

Could you try the version 1.5.5.1 ?
see: http://www.orpalis.com/products/paperscan/

Kind regards,

Loïc

rogerfixit
Posts: 3
Joined: Wed May 30, 2012 7:45 pm

Re: Install fails -Error 1305

Post by rogerfixit » Thu Jun 07, 2012 9:06 pm

Same result.
Even tried Run as Administrator

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Install fails -Error 1305

Post by Loïc » Tue Jun 26, 2012 2:15 pm

Hello,

We've upgraded the redistribution software used in the 1.5.5.3.
I think it should work since we've not encountered any issue during our new deployment tests.
See: http://www.orpalis.com/products/paperscan/

rogerfixit
Posts: 3
Joined: Wed May 30, 2012 7:45 pm

Re: Install fails -Error 1305

Post by rogerfixit » Mon Jul 02, 2012 8:40 pm

New version gives me -
Error 1317- while attempting to create directoty C:\ProgramData\Microsoft\Windows\Start Menu

Loïc
Site Admin
Posts: 96
Joined: Fri Nov 05, 2010 12:38 pm

Re: Install fails -Error 1305

Post by Loïc » Mon Jul 02, 2012 9:19 pm

I think you have a permission issue on your system.
You can search on google the error message that will show you lot of trick. Here an interesting one: http://www.howtogeek.com/forum/topic/ca ... tall-ides4

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